Systems Healing

Addressing health and social challenges by shaping a healthy system together.

Be your best

Imagine a world in public services where all the conditions you work in help you to do a better job and make more of difference. Where every relationship and everyone you work with inspires you and lifts you up, energises you to keep going in often emotionally draining work.

A world where you are not frustrated or angry that the systems we work in often make it difficult to be your best and help people in the way you want.

We are the System

We can create this world because We Are The System!

Our beliefs, behaviours and actions create the system we have. Therefore, we have the power to shape the system we want. We can start right now, where we are, to create the system that helps us to do our best work.

We don’t have to change all the system all at once. But we can start to change what we do and what’s within our power. If a few of us start to do this then slowly those changes join up and bigger parts of the system improve. We change the story of what’s possible. We start to change the beliefs and actions of others to make our system better

Systems Healer

I’m Dulcie. I have worked in a variety of positions throughout the public services system, directly with patients and clients, managing teams, commissioning and strategy. I have been angry and frustrated at how the system conditions influenced what I could do. I felt I was failing the people I was supposed to be helping and felt powerless to make change.

I have been lucky enough to be part of a team who focussed on system improvement. I saw it was possible and learnt what it took to change the system (at least part of it). I saw how system improvement enabled so many people to do their best work and make a positive difference to the people they were helping. It was this experience that inspired me to learn more and do more.

I know I can’t improve the system on my own. We all need to work with others to make that happen. That is why I want to share what I know with others who share a passion to create a better world so that together we can that shape the system that we need..

We each have a role

We can’t do this on our own. We each have role to play and place to be where we can make the most difference right now.

How I help:

Bring people together who also believe we need to change the system and we have the power to do it
Create spaces to build common purpose, shared energy, courage and resilience
Share understanding and knowledge what we can do to change the system and how we can do it

What I Bring

Guides and Frameworks

I analyse and collate the theory and evidence around system improvement and use that to create guides and frameworks which are manageable and can be used in day-to-day practice.
Webinars and Courses

I provide webinars and courses to understand more about what you can do to improve your system. I bring together others who feel like you, to create a network of mutual support and learning.
Facilitation and Learning Partner

I facilitate and act as the learning partner for system improvement approaches within and across organisations for specific system improvement projects and outcomes, such as mental health, early years child development, and adults with complex needs.
Retreats for System Healers

I curate small retreats for those who want to connect with and learn from others passionate about making the world a better place through making better, healthier systems.